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ADR-016: Grafana for Business Process Monitoring and Data Visualization

Status

Status: Accepted
Date: 2025-09-06
Authors: Entirius Development Team
Reviewers: Architecture Team

Decision

Grafana with Prometheus/InfluxDB is adopted as the business process monitoring and data visualization platform for Entirius. This industry-standard solution provides real-time dashboards, comprehensive alerting, and data-driven insights for operational excellence.

Quick Reference

Essential Grafana Operations

# Access Grafana web interface
http://localhost:3000 (admin/admin)

# Import dashboard
curl -X POST http://admin:admin@localhost:3000/api/dashboards/db \
  -H "Content-Type: application/json" \
  -d @dashboard.json

Key Dashboard Types

  • Business KPIs: Order volumes, revenue trends, conversion rates
  • System Health: API response times, database performance, error rates
  • User Activity: Active users, session duration, feature usage
  • Process Monitoring: Workflow completion rates, automation success
  • Infrastructure: Server metrics, resource utilization, capacity planning

Common Data Sources

  • PostgreSQL: Business metrics from application database
  • Prometheus: System and application metrics
  • InfluxDB: Time-series business events and custom metrics
  • API Endpoints: Real-time data from Django services
  • Log Files: Application logs and error tracking

Context

The Entirius e-commerce platform generates significant volumes of business events and metrics from various processes including order processing, product management, user interactions, and AI-powered features. To maintain operational excellence and make data-driven decisions, we need a comprehensive solution for:

  • Real-time monitoring of business process metrics
  • Visualization of key performance indicators (KPIs)
  • Alerting on critical business events
  • Historical data analysis and trending
  • Dashboard creation for different stakeholders (developers, business analysts, management)

Current challenges:

  • Scattered monitoring across different services without centralized visibility
  • Limited ability to correlate business metrics with technical performance
  • Manual effort required to extract insights from raw event data
  • Lack of real-time alerting on business process anomalies

Considered Options

Option 1: Grafana with Prometheus/InfluxDB

  • Description: Use Grafana as visualization layer with Prometheus for metrics collection and InfluxDB for time-series data storage
  • Pros:
    • Industry-standard solution with extensive plugin ecosystem
    • Excellent visualization capabilities and dashboard flexibility
    • Strong community support and documentation
    • Native support for multiple data sources
    • Advanced alerting capabilities
    • Cost-effective (open source)
  • Cons:
    • Requires setup and maintenance of multiple components
    • Learning curve for complex dashboard creation
  • Impact on system: Minimal impact, operates as separate monitoring layer

Option 2: Custom Dashboard Solution

  • Description: Build internal dashboard using Django/React stack matching existing technology
  • Pros:
    • Full control over features and customization
    • Integrated with existing authentication and authorization
    • No external dependencies
  • Cons:
    • Significant development effort required
    • Maintenance overhead
    • Limited visualization capabilities compared to specialized tools
    • Reinventing existing solutions
  • Impact on system: High development cost, diverts resources from core features

Option 3: Cloud Analytics Solutions (AWS CloudWatch, Google Analytics)

  • Description: Use cloud-native monitoring and analytics services
  • Pros:
    • Managed service with minimal setup
    • Scalable and reliable infrastructure
    • Integration with cloud services
  • Cons:
    • Vendor lock-in concerns
    • Higher operational costs
    • Limited customization options
    • Data residency and privacy concerns
  • Impact on system: Dependency on external cloud providers

Rationale

Chosen option: Grafana with Prometheus/InfluxDB

Key decision factors:

  • Industry standard: Grafana is the proven leader for metrics visualization with extensive ecosystem and community support

  • Flexible data integration: Supports multiple data sources including PostgreSQL, APIs, and time-series databases for comprehensive monitoring

  • Rich visualization capabilities: Advanced dashboard features with multiple chart types, annotations, drill-downs, and custom panels

  • Advanced alerting: Built-in alerting system with multiple notification channels for proactive incident response

  • Risk analysis: Low technical risk with mature platform, extensive documentation, and proven scalability

  • Business impact: Real-time visibility into business processes enables data-driven decisions and faster issue resolution

  • Compatibility: Excellent integration with n8n workflows (ADR-014) for automated monitoring and response capabilities

  • Reduction in mean time to detection (MTTD) for business process issues

  • Increased stakeholder satisfaction with data visibility and reporting

  • Number of business insights discovered through dashboard analysis

  • Successful integration with at least 3 core business processes within first quarter

  • 95% uptime for monitoring infrastructure

  • Team adoption measured by active dashboard usage

  • ADR-001: Modular monolith architecture supports centralized monitoring
  • ADR-014: n8n workflows can be triggered by Grafana alerts
  • ADR-015: Project management metrics can be visualized in Grafana

References